Promethean Activ-Panel Cleaning – Covid-19

Prevent the spread of Coronavirus by cleaning your ActivPanel regulary.

Further to guidance provided by the World Health Organization (WHO) and other national and international bodies for preventing the further spread of coronavirus, the Promethean Product team recommends the following:

Good personal hygiene practices of washing hands or using an effective hand sanitiser should be employed before and after use of any ActivPanel.

Regular cleaning of your ActivPanel is recommended to maintain good hygiene and performance. Please follow the steps below when cleaning your ActivPanel glass:

  • Switch off your ActivPanel and disconnect the power cable.
  • Do not apply any liquids directly onto the ActivPanel.
  • Use a dry 100% cotton cloth or micro-fibre cloth to clean the surface of the ActivPanel.
  • Do not apply excessive pressure onto the glass.

Please follow the steps below when cleaning the ActivPanel bezel and remote control:

  • Use a 100% cotton cloth or micro-fibre cloth for cleaning.
  • If the bezel or remote control is dirty to the point where you cannot simply dry wipe it, please lightly dampen the cleaning fabric with clean water and wipe it.
  • Use only lightly dampened fabric to avoid malfunction and possible permanent damage to electronic parts.
  • Finally, wipe the bezel and remote control dry with a dry 100% cotton cloth or micro-fibre cloth.

The following is a procedure to be used in those circumstances where deeper sanitisation of the ActivPanel cover glass is required:

  • Switch off your ActivPanel and disconnect the power cable.
  • Lightly apply 90% ethanol to 100% cotton microfibre cloth (recommended to spray onto the microfibre cloth).
    Do not apply liquids directly onto the ActivPanel.
  • In a single direction, wipe down the cover glass of panel making sure to avoid the narrow sides of the touch bezel.
    Do not apply excessive pressure on the glass.
  • After the application, dry the cover glass with a clean and dry microfibre cloth.

Note: Please follow all safety and handling instructions listed with any cleaning solution and keep out of reach of children.

For schools that are conducting an overall deep clean of their facilities, steps should be taken to appropriately protect ActivPanels in advance of chemicals being sprayed onto surfaces:

  • Disconnect the ActivPanel from the power source.
  • Cover all inputs and outputs of the ActivPanel to prevent damage to internal electronic components.
  • Cover all ventilation holes. NB: Remember to remove any covering before subsequent use.
  • Do not use ammonia-based cleaners directly on the ActivPanel.
  • Do not apply liquids directly to the ActivPanel.
  • Do not let any liquid remain on the ActivPanel.
  • When wiping the ActivPanel, use a 100% cotton microfibre cloth.

Please ensure that those with access to the ActivPanel are aware of the cleaning procedure.

Similar information is also available on the Promethean support site – Article 1204.

Glenn

Experienced Information Technology Manager with a demonstrated history of working in the computer networking industry. Skilled in Negotiation, Business Planning, Sales, Sales Management, and IT Service Management. Strong information technology professional in Business and Computing.

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