Cisco Hyperlocation Solution

Cisco Hyperlocation: Better Customer Experiences and More Profits

Learn how to unlock your business’s value through more accurate context and gain valuable customer insights.

Indoor Location Puts You in Touch with Customers

Businesses in virtually every industry are using location data to better understand their customers and users. By knowing how people move through and interact with venues, businesses can gain valuable insights to optimize their locations and engage customers at the point of decision. However, contextual customer information is only as valuable as its accuracy. And when it comes to capitalizing on location data, a meter is worth more than a kilometer.

Cisco Hyperlocation Solution devices


The Cisco Hyperlocation solution delivers unprecedented average Wi-Fi client location accuracy of 1 to 3 meters. The solution is powered through a combination of three Cisco technologies:

●   Cisco Aironet® 4800 Access Point

●   Cisco Connected Mobile Experiences (CMX) Location Engine


Product overview

The same business and personal benefits that GPS and mobile map services have brought to the outdoors are now being realized in the indoor enterprise space. The applications are numerous, and they include wayfinding and proximity engagement in malls, hospitals, and hotels; flexible employee workspace use; tracking wait times at airport security lines; and retail product placement. To date, the solutions that cater to these applications have multiple challenges and limitations, such as coarse 5- to 10-meter accuracy and slow location refresh, along with nonstandard, expensive approaches using video and RF technology. Occasionally, these solutions cleverly use battery-powered Bluetooth Low Energy (BLE) beacons that, although simple in concept, are logistically and operationally onerous.

The Cisco Hyperlocation solution introduces hardware and software innovation that can deliver 1- to 3-meter location accuracy on average for associated Wi-Fi clients. The foundation of the solution is the next-generation Cisco Aironet 4800 Access Point. The access point has our proven Hyperlocation antenna array and an additional Wi-Fi radio built into the unit. Using a Received Signal Strength Indicator (RSSI) and the angle of arrival supported through this technology, you can triangulate the location of associated Wi-Fi mobile clients and BLE devices with pinpoint accuracy. The access point also provides a hassle-free BLE beacon deployment that is powered over Ethernet and centrally managed from the convenience of a data center. As a result, local IT engineers do not need to perform walk-by inspections of BLE beacon health using applications on their smart devices.

By combining BLE signal and location data from the Cisco Hyperlocation antenna in the Aironet 4800 with sensors on the mobile client, location can be determined to within 1 to 3 meters on average, in near real time. In navigation and wayfinding applications, the result is a true blue dot experience. Customers can find their location, pinpoint nearby points of interest, and, using a mapping application, determine the fastest path to their destination.

Features and benefits

Table 1 lists the features and benefits of the Hyperlocation solution.

Table 1.       Features and benefits



1- to 3-meter location accuracy on average

Provides 1- to 3-meter (median) location accuracy for associated Wi-Fi clients, depending on deployment

True blue dot experience

Supports navigation and wayfinding applications with highly accurate and near-real-time location

BLE beacon

Incorporates five centrally managed BLE beacons with separate Universally Unique Identifiers (UUIDs) and power levels


Generates frequent location updates for connected Wi-Fi clients


Resides on the mobile client and enables mobile applications to use the device sensors to enhance location accuracy and refresh rate

Hardware and software

The Hyperlocation solution consists of three Cisco technologies:

●   Aironet 4800 access point

●   Connected Mobile Experiences (CMX) Location Engine


Figure 1.      Cisco Aironet 4800 Access Point
Cisco Hyperlocation Solution devices
Cisco Hyperlocation Solution devices


Hyperlocation is not licensed separately. It requires licenses for the three underlying Cisco technologies: the Aironet 4800, Connected Mobile Experiences (CMX), and the CMX SDK. For licensing terms of these individual technologies, see the links above.

Limited lifetime hardware warranty

The products in the Cisco Hyperlocation solution come with a limited lifetime warranty that provides full warranty coverage of the hardware for as long as the original end user continues to own or use the product. The warranty includes 10-day advance hardware replacement and helps ensure that software media is defect-free for 90 days.

Cisco Wireless LAN Services

Realize the full business value of your technology investments faster with intelligent, customized services from Cisco and our partners. Backed by deep networking expertise and a broad ecosystem of partners, Cisco Wireless LAN Services enable you to deploy a sound, scalable mobility network that enables rich-media collaboration while improving the operational efficiency gained from a converged wired and wireless network infrastructure based on the Cisco Unified Wireless Network. Together with our partners, we offer expert plan, build, and run services to accelerate your transition to advanced mobility services while continuously optimizing the performance, reliability, and security of that architecture after it is deployed.

Cisco Capital: Financing to help you achieve your objectives

Cisco Capital® can help you acquire the technology you need to achieve your objectives and stay competitive. We can help you reduce your Capital Expenditures (CapEx). Accelerate your growth. And optimize your investment dollars and Return On Investment (ROI). Cisco Capital financing gives you flexibility in acquiring hardware, software, services, and complementary third-party equipment. And there’s just one predictable payment. Cisco Capital is available in more than 100 countries. Learn more.

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Experienced Information Technology Manager with a demonstrated history of working in the computer networking industry. Skilled in Negotiation, Business Planning, Sales, Sales Management, and IT Service Management. Strong information technology professional in Business and Computing.

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