Fully Managed IT Networks
Stoneleigh Consultancy provides fully managed network services to support the reliable, secure operation of business-critical IT environments. Our managed services are designed to reduce operational risk, maintain performance and provide customers with a clear, accountable support model for their network infrastructure.
Services can be delivered as a standalone managed service or alongside wider infrastructure projects.
SERVICE SCOPE
Scope of Managed Network Services
Our fully managed network services cover the day-to-day operation and maintenance of network infrastructure, including:
- Core, distribution and access switching
- Wired and wireless network infrastructure
- Firewall and perimeter security platforms
- Network monitoring and fault management
The scope of management is defined in line with customer requirements, operational priorities and existing support arrangements.
Monitoring, Maintenance & Support
We provide proactive monitoring and maintenance to identify and address issues before they impact service availability.
Services include:
- Continuous monitoring of network devices and services
- Fault diagnosis and incident response
- Configuration management and change implementation
- Software and firmware lifecycle management
Support activities are delivered using controlled processes to minimise risk and disruption.
Change, Upgrade & Lifecycle Support
In addition to day-to-day management, we support network evolution and improvement over time.
Services include:
- Planned network changes and enhancements
- Hardware refresh and lifecycle planning
- Capacity and performance reviews
- Support for infrastructure upgrade programmes
This ensures managed networks remain fit for purpose as operational requirements evolve.
our approach
Service Delivery Model
Managed services are delivered using a clear and structured service model, including:
- Defined scope and service responsibilities
- Agreed response and resolution targets
- Clear escalation and communication paths
- Regular service review and reporting
This provides customers with transparency, predictability and accountability.
Integration with Other Services
Fully managed network services integrate closely with our design, deployment and project delivery capabilities. This allows customers to transition smoothly from new infrastructure delivery into ongoing operational support.
assurance
Security & Operational Assurance
Managed network services are delivered with a strong focus on security, governance and operational assurance.
This includes:
- Configuration standards and baseline management
- Secure change control processes
- Access control and credential management
- Support for audit and compliance requirements
Our approach ensures managed environments remain secure, stable and aligned to customer governance policies.
Typical Environments Supported
- Public sector and defence-related environments
- Utilities, power and transport infrastructure
- Education and healthcare estates
- Commercial and enterprise organisations