IP Telephony & Unified Communications
Stoneleigh Consultancy delivers IP telephony and unified communications solutions to support reliable voice, video and collaboration services across modern IT environments. Our services focus on the design, deployment and integration of communications platforms that align with customer operational requirements, network standards and security policies.
Solutions are delivered as standalone communications projects or as part of wider network and infrastructure programmes.
SERVICE SCOPE
IP Telephony Platforms
We design and deploy IP telephony systems to support secure, resilient and scalable voice services.
- IP telephony system design and deployment
- On-premise and cloud-hosted platform implementations
- SIP trunk integration and call routing
- Extension, numbering and call flow configuration
Telephony solutions are designed to integrate cleanly with existing network and security infrastructure.
Unified Communications & Collaboration
We deploy unified communications platforms to support voice, video and collaboration across office and remote working environments.
Services include:
- Voice and video collaboration platform deployment
- Integration with conferencing and meeting room systems
- Endpoint provisioning and configuration
- Support for remote and hybrid working models
Unified communications solutions are delivered with a focus on usability, reliability and supportability.
Endpoint Devices & User Equipment
We supply and configure end-user communications equipment as part of delivered solutions.
This includes:
- Desk phones and conferencing devices
- Headsets and collaboration peripherals
- Integration with AV and meeting room environments
All endpoint devices are selected and configured in line with customer standards and operational requirements.
our approach
Design, Deployment & Support Approach
Our communications services are delivered using a structured approach, covering design, installation, configuration and commissioning.
We place particular emphasis on:
- Security and access control
- Resilience and failover considerations
- Documentation and handover
- Ongoing support and change management
This ensures communications platforms remain reliable and maintainable throughout their lifecycle.
Integration with Other Services
IP telephony and unified communications services integrate closely with our network, wireless and AV capabilities, allowing customers to adopt a joined-up approach to communications and collaboration infrastructure.
assurance
Network Integration & Quality Assurance
IP telephony and unified communications services are delivered with close attention to network integration and performance.
This includes:
- Quality of Service (QoS) design and configuration
- Network readiness assessment and validation
- Integration with wired and wireless infrastructure
- Testing and commissioning of voice and video services
This approach ensures consistent call quality and service reliability.
Typical Environments Supported
- Public sector and defence-related environments
- Utilities, power and transport infrastructure
- Education and healthcare
- Commercial and enterprise organisations
