Promethean Activ-Panel Cleaning – Covid-19

Prevent the spread of Coronavirus by cleaning your ActivPanel regulary.

In line with the World Health Organisation (WHO) guidelines for effective surface disinfectant against COVID-19, we recommend the use of 70-90% Isopropyl Alcohol (IPA) or 70-90% Ethanol when cleaning Promethean products.

Please follow the steps below to safely and properly sanitise your Promethean products:

  • Disconnect the product from its power source.
  • Lightly apply 70-90% Ethanol or 70-90% IPA to a 100% cotton microfibre cloth (recommended to spray onto the microfibre cloth). Do not apply liquids directly to the ActivPanel or any Promethean device.

For ActivPanels:

  • In a single direction, wipe down the cover glass of the ActivPanel making sure to avoid the narrow sides of the touch bezel.
  • Do not apply excessive pressure to the glass.
  • For the other surfaces use only the lightly dampened cotton microfibre cloth to avoid malfunction and possible permanent damage to electronic parts, lightly clean the surface of the product, avoiding any connection points or ventilation holes.
  • After the application, dry the cover glass with a clean and dry microfibre cloth.

For all other products:

  • Using only lightly dampened fabric to avoid malfunction and possible permanent damage to electronic parts, lightly clean the surface of the product, avoiding any connection points or ventilation holes.
  • After the application, dry the product with a clean and dry microfibre cloth.

Note: Please follow all safety and handling instructions listed with any cleaning solution and keep out of reach of children.

When conducting an overall deep clean of facilities, the following steps should be adhered to in order to appropriately protect your Promethean ActivPanels and projectors in advance of chemicals being sprayed or fogging devices being employed:

  • Disconnect the product from its power source.
  • Cover the product to prevent damage to internal electronic components.
  • Remember to remove any covering before use.
  • Please ensure that those with access to the ActivPanel or projector are aware of the cleaning procedure.

Similar information is also available on the Promethean support site – Article 1204.

Glenn

Experienced Information Technology Manager with a demonstrated history of working in the computer networking industry. Skilled in Negotiation, Business Planning, Sales, Sales Management, and IT Service Management. Strong information technology professional in Business and Computing.

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